Client stories

Client experiences with crypto tax gain estimates and exchange reconciles prepared by Neural Systems Digital.

“They caught three internal transfers I had marked as sales. The estimate came back lower than my first draft — and the notes were clear enough for my accountant in Central.”

Marcus L. · Annual crypto tax gain estimate · Mid-Levels

“I only wanted the cost basis session at first. Sitting through FIFO versus specific ID on my own BTC buys was dull but useful — I stopped guessing before commissioning the full year.”

Priya S. · Cost basis method review · Kowloon

“The reconcile took longer than the quote suggested because one OTC desk sent PDFs instead of CSVs. They told me early, adjusted the fee once, and the transfer map still saved my accountant a week.”

Daniel C. · Exchange history reconcile · Wan Chai

“Not the cheapest desk I spoke to. What I paid for was someone who refused to invent cost for coins I bought in 2017 with no records — those lots stayed incomplete, and I preferred that honesty.”

Helena W. · Annual crypto tax gain estimate · Sai Ying Pun

Extended note · Four-exchange year

A client trading on two global venues plus a local OTC desk and a cold wallet arrived with overlapping withdrawal IDs and a half-finished spreadsheet. We began with an exchange history reconcile, then moved into the annual crypto tax gain estimate once unmatched outbound transfers were resolved. Two airdrops lacked fair-value notes; those lines stayed flagged. The final schedule listed monthly realised totals and a one-page assumptions sheet the client’s adviser used without a follow-up call to us.

Extended note · Quiet holder, noisy exports

Another engagement involved fewer than thirty disposals but exports spanning five calendar years of dust consolidations. Smart Crypto Calculator PC produced a clean gain table once we excluded dust sweeps under a threshold the client chose. The walkthrough focused less on arithmetic and more on which wallet still held lots with incomplete basis — a short list the client could chase before the next filing season.