Privacy policy
How Neural Systems Digital collects, uses, and retains personal data for crypto tax gain estimate enquiries in Hong Kong.
Data controller
Neural Systems Digital (“we”) is the data controller for personal data collected through https://neural-systems.digital. Contact: info@neural-systems.digital · +852 2596 8888 · Bank of America Tower, 12 Harcourt Road, Central, Hong Kong.
Data we collect
- Contact details you submit (name, email, message content, optional tax year and estimate type)
- Technical logs such as IP address, browser type, and pages visited (when analytics cookies are accepted)
- Files you later send for an engagement (exchange exports, statements), handled under the engagement correspondence rather than the public form alone
Purposes
We use personal data to respond to estimate requests, prepare quotes, deliver commissioned work, improve site performance (if analytics are accepted), and meet legal obligations in Hong Kong.
Legal bases
Where applicable under the Personal Data (Privacy) Ordinance and related guidance, we process data on the basis of your request to take steps toward a contract, our legitimate interests in operating the practice, and consent for optional analytics cookies.
Retention
Enquiry messages are retained up to 24 months if no engagement follows. Engagement files and schedules are retained up to 7 years unless a longer period is required for disputes or law. Analytics data follows the durations in our cookie policy.
Sharing
We do not sell personal data. We may share data with secure email and storage providers that process it on our instructions, with professional advisers bound by confidentiality, or with authorities when required by Hong Kong law.
International transfers
Some processors may store data outside Hong Kong. Where transfers occur, we take reasonable steps to ensure appropriate safeguards consistent with Hong Kong privacy expectations.
Your rights
Subject to the Personal Data (Privacy) Ordinance, you may request access to and correction of your personal data. To exercise these rights, email info@neural-systems.digital. You may also lodge concerns with the Office of the Privacy Commissioner for Personal Data, Hong Kong.
Children
The site and services are directed at adults. We do not knowingly collect data from children.
Updates
We may revise this policy by updating this page. Material changes will be reflected in the text and the page date context of publication.